TAGNW Testing is a collaborative program to collect internet connectivity information in our community. Please join us in collecting internet service information and speeds! With this information we will improve awareness, availability, and value of internet services throughout our community!

Program Overview

Overview

Internet connectivity is crucial for all communities to participate in modern society. Everything from learning to banking to entertainment is conveniently — and sometimes exclusively — available via the Internet, yet many in our community and around the world have little or no access. TAGNW Testing aims to understand the existing availability and value of Internet services in our community, raise awareness of available services, and promote improvement of availability for those with little or no access.

Tests

The tests are easy, take only a few minutes to complete, and provide us valuable information about your internet service. Please perform the Consumer Reports test, which asks you to provide your Internet Services Bill. We have also partnered with Speed Up America in their campaign. More details on the tests and our partners are below. Thank you for your interest to improve internet connectivity in our community!

Perform the Consumer Reports Test
Perform the Speed Up America Test

Testing Details

Grab Your Internet Services Bill

First collect your Internet service bill via paper mailing, or download from your customer account portal. This will provide your monthly cost and advertised speed information for both tests, and is required for the Consumer Reports test.

Comcast/Xfinity

Follow these steps to acquire your latest Comcast (Xfinitiy) Bill:

Consumer Reports Testing

  • Browse to the Consumer Reports Broadband Together website.
  • Create an account using your name and email address.
  • Select “Start” to proceed.
  • Select “Test My Speed” to proceed.
  • Review the information regarding NO interest in your personal information.
  • Select “Continue” to proceed.
  • Select “Browse” and select your downloaded Internet service bill.
  • Select “Continue” to proceed.
  • Provide demographic information at your comfort to assist the survey, including ZIP code, age, gender, descent, race, disability, household income, schooling, political preferences, service reliability, and satisfaction.
  • Select “Continue” to proceed.
  • You’re done! Thank you! Now help all of the folks you know run this test, too!

Speed Up America Testing

  • Browse to the Speed Up America website.
  • Select “Take the Test” to begin.
  • Select “Use My Address” and input your address.
  • Select “Let’s Begin” to proceed.
  • Select Residential, Mobile, or Work/Public per your location.
  • Select “Let’s Do This” to proceed.
  • Describe Internet Connection (Wired or Wireless).
  • Provide your total monthly bill cost. (Enter your monthly payment amount.)
  • Provide your advertised speed. (On your bill this may say something like “Download as fast as 100 Mbps.” If so you would enter “100” in this field.)
  • Rate your current service expectations from 1 to 7 (7 being best).
  • Select “Test My Speed” to begin the test.
  • The test results will be submitted and a report will display your results.
  • You’re done! Thank you! Now help all of the folks you know run this test, too!

Contact

Interested to learn more? Spread the word? Volunteer? Please contact Michael Gan, TAGNW Executive Director, with any questions or comments at director@tagnw.org or 360-312-7105. We would love to hear from you.

Program Partners

TAGNW Testing is a collaboration of Consumer Reports, Speed Up America, and Technology Alliance Group for Northwest Washington. Thank you to Consumer Reports for their donation to TAGNW. Thank you to Jon Humphrey for being a catalyst and lead technical role for this project. Read more about many of our program partners at the TAGNW Community Partners webpage.

Consumer Reports

A trusted source of information, Consumer Reports has been protecting consumer interests since 1936. Their mission: “Consumer Reports is an independent, nonprofit member organization that works side by side with consumers for truth, transparency, and fairness in the marketplace.”

With TAGNW Testing, TAGNW has partnered with Consumer Reports to assist their Broadband Together initiative, which aims to collect Internet availability and access information with confirmed billing and pricing to create a precise understanding of consumer cost and value, and provide evidence to ensure trusted results and analysis.

Speed Up America

A new nationwide effort, Speed Up America is an open source project and collective action group to simply and easily collect Internet connectivity information across the United States. Their mission: “SpeedUpAmerica’s goal is to provide on the ground truth about the Internet in America, helping to ensure access to quality Internet service for every community, both urban and rural. Your Internet speed test allows us to put accurate and up-to-date data on a map, identifying geographic areas that are underserved.”

With TAGNW Testing, TAGNW has partnered with Speed Up America to support this effort and improve connection results from our community. The test does not collect any identifiable information, and uses your address to place your results on the map. As an open project, the results can then by exported by anyone interested in the data. At TAGNW, we will use this data to support our future connectivity improvement programs. The first step is data.