TAG Reconnect

TAG Reconnect is a collaborative project to provide technology resources to those most in need in our community. Through the Reconnect program, qualifying participants will receive a FREE computer kit, computer assistance, and volunteer technical support. Qualifying participants are confirmed through our social service organization partners. Please review the program information and contact your social service organization to participate.

Program Overview

Computer Kit

A FREE “Computer Kit” is provided to qualifying participants. Computer Kit components include a desktop computer, monitor, keyboard, mouse, webcam, headphones, wireless adapter, bluetooth adapter, and network cable. In addition to the basic computer components, a webcam and headphones allow for audio and video conferencing.

Software

TAG Reconnect provides a customized Ubuntu Linux operating system, which is well known for great support and user experience. Included in Ubuntu are thousands of useful applications! Software highlights include applications for web browsing (Chrome and Firefox), office (LibreOffice), communications (Discord, Microsoft Teams, Slack, and Zoom), media (VLC), and design (GIMP).

User Guides

User Guides, both written and video, are provided to teach basic concepts of computer usage and maintenance.

Online Resources

Free Local Technical Support

Free local technical support is provided by TAG member volunteers through the TAG Community Hub (Discord) in the #reconnect channel. All TAG events, programs, and services are organized at the TAG Community Hub. Join for help and community discussion. Free. All are welcome.

Educational Classes

Beginning in Fall 2021, TAGNW will provide basic technology education classes in collaboration with Bellingham Public Library. Specific details will be confirmed in late August and are subject to COVID restrictions and limitations.

Application

Eligible program participants apply through their social service provider. Please contact your social service provider to participate in the TAG Reconnect program. Existing program partners include: Opportunity Council.

Contact

Interested to learn more? Become a partner? Volunteer? Please contact Michael Gan, TAGNW Executive Director, with any questions or comments at director@tagnw.org or 360-312-7105. We would love to hear from you.

Member and Volunteer Support

Overview

You can help support TAG Reconnect in so many ways! Donate your old computers. Volunteer to assist with basic computing classes. Volunteer to provide technical support on the TAG Community Hub (Discord). Become a TAG Member. Donate. Contact us with any other ideas you’d like to share!

Donate Electronics

We encourage you to donate ALL of your electronics to Computers 4 People in Need (C4PIN), a TAG Reconnect Partner! Electronics are either refurbished or recycled based on age and condition. Working computers are most appreciated and will help continue the TAG Reconnect program and support people in need in our community.

To donate, please contact C4PIN, tell them you are donating to support the TAG Reconnect program, and arrange a time for you to drop off your electronics. Contact details:  admin@c4pin.org and 360-920-2387. Open hours are M-F 9am-1pm. Located at 2004 James Street, Suite 2, Bellingham, WA 98225. (Accessed at the back of the Hardware Sales building.)

Volunteer for Basic Computing Classes

Beginning in Fall 2021, TAG will provide basic computing classes in collaboration with Bellingham Public Library pending COVID limitations and in-person events at the library restarting. We would love for you to volunteer! You should: (1) be an advanced computer user, (2) familiar with Ubuntu Linux, and (3) interested to teach people basic computing skills. Teaching materials will be provided. Our goal is to teach the skills and tools necessary to allow for self-learning, and utilize the many support resources available, including the TAG Community Hub (Discord).

Volunteer for Basic Technical Support

TAG Member volunteers provide basic technical support via the TAG Community Hub (Discord) in the #reconnect channel. Support is also integrated into the TAG Reconnect Knowledgebase to collect learnings, address frequently asked questions, and create a resource for other community members to benefit.

Become a TAG Member

Support TAG Reconnect by becoming a TAG Member! As a 501(c)(3) nonprofit organization, we are community funded! Like what we do? Become a member and join us. We’d love to have you. We provide various membership levels and benefits for students, professionals, and businesses. Learn more at our Membership page.

Donate

As a 501(c)(3) nonprofit, your donations are tax deductible and potentially available for employer matching! You can donate directly to TAG or donate to the TAG Scholarship, which supports technology students in our community. Learn more at our Donation webpage. Thank you for your support!

Program Partners

TAG Reconnect is a collaboration of Bellingham Public Library, Computers 4 People in Need, Technology Alliance Group for Northwest Washington, and Whatcom Community Foundation. A special thank you to Jon Humphrey for being a catalyst and lead technical role for this project. We appreciate Panda Wireless for their donation of wireless and bluetooth adapters. This project is made possible through a Resilience Fund Grant from Whatcom Community Foundation. Thank you all for your support and collaboration! Read more about many of our program partners at the TAG Community Partners webpage.

Bellingham Public Library
C4PIN
TAG