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Helpdesk Intern

By March 14, 2024

Helpdesk Intern


Paid internship, 20 hours per week, flexible around your class schedule. Pay Range $22.84/hour.

Join our team, sharing the latest scientific advances in light-based technologies from around the world, including biomedical optics, astronomy, lasers, solar, nanotechnology, and more!

Gain valuable real-world, hands-on experience and make a difference doing important work with a successful, international not-for-profit organization that will look great on your resume!

Description of duties: This position is to provide support to SPIE staff by troubleshooting desktop/laptop software and hardware problems in a responsive and customer service-oriented fashion. The successful candidate will work individually and as part of a team to evaluate and resolve customer issues in timely manner. Work will include hardware/software troubleshooting, Asset management, ticket escalation, network troubleshooting, and support of ongoing projects.

Education & Experience/Accomplishment Requirements: Current college students only please. Troubleshooting computer issues with a customer service focus. Manage the deployment of multiple systems within an enterprise environment. Continuously update documentation and procedures. Computer science, Information Technology, students preferred.

Equity, Diversity, and Inclusion (EDI): SPIE recognizes that diversity and inclusion drive innovation, excellence, and new knowledge. Bringing together people from different backgrounds, experiences, and perspectives makes us stronger and supports our mission. We offer a collaborative work environment and strive to create a culture of belonging for all our employees.

Location: Physical work location in Bellingham, WA. Applicants must be currently authorized to work in the United States on a full-time basis.  The employer will not sponsor applicants for work visas.

Culture:  In alignment with our mission and values as a technical society, we follow scientific findings and science-based best practices and comply with public health guidance.  We are located in Bellingham, WA where you will find the perfect blend of endless outdoor recreation, incredible scenery, strong schools, great breweries, and more, making this an amazing place to work and live.

Please send a resume & cover letter, indicating how your experience & qualifications match the requirements & why you will be successful in this position to:

Email:  Recruiting@spie.org
Apply online:  www.spie.jobs

All materials must be received by 5 p.m. Thursday, March 28, 2024.

SPIE is committed to creating a diverse environment and is proud to be an equal opportunity employer.  SPIE provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

Upload your CV/resume or any other relevant file. Max. file size: 60 MB.